Educational Technologies Blog:  Digital Citizenship, Ethics, and Netiquette

For this week’s blog, we are looking at Digital Citizenship, Ethics and Netiquette.  I chose to specifically address digital commerce in relation to the ipad http://appleinsider.com/articles/12/11/27/apples-ipad-driving-e-commerce-as-market-shifts-from-desktop-based-purchases and Digital Etiquette (Netiquette) in relation to Facebook.  http://appleinsider.com/articles/12/11/27/apples-ipad-driving-e-commerce-as-market-shifts-from-desktop-based-purchases.  I decided this after reviewing again the Nine Elements of digital citizenship at http://www.digitalcitizenship.net/Nine_Elements.html.  I chose these because they are ever present in everyday life regardless of profession or educational background.  Additionally, I chose them because I also think that they can be very beneficial in the counseling and counselor education fields. 

        When looking at Digital Commerce in relation to the ipad, we are looking at the sales of the ipad and how it has exceeded traditional computers, how it has paved the way for other tablets, and how sales of items have changed with the invention of the ipad.  Ipads and tablets are the new hot item for students and adults.  Clients that I have either have one or want one, as do most people that I know.  Those who can’t get an iPad, settle for another tablet of some sort but without the apps that are available through ipad.  The apps alone are a commerce area which has exploded because we have shopping at our fingertips, even more accessible and easy than through a desk top computer.  We can do all sorts of purchases online and through our tablets.  At the ATT store, they now do all of their sales transactions on the sales floor with the use of an iPad.  At conventions or fairs, I have seen vendors with iPads that are able to run credit cards through an attachment and do easy and on the spot sales and have digital receipts immediately sent to the buyer.  The iPad has totally changed our society and how many of these things are done.  As far as incorporating this into my private practice, I believe that I can use items such as ipads and tablets in order to set up appointments, track appointments, run payment transactions (all in the counseling field).  As far as being an educator, I would incorporate ipads into the classroom and hope to incorporate online books that can be accessed through the ipads, lessons on ways to incorporate ipads into counseling sessions, and how to practically use them for transactions with clients as well as sending off referrals to other agencies when needed.  I think it would be an incredibly useful tool for private practice. 

        As for the issue of Digital Etiquette (Netiquette), I wanted to look at this in relation to Facebook.  Initially I was going to choose email, however I feel that email is mostly used for professional type purposes and spam mail whereas Facebook is a broader medium that includes personal and professional use.  I see facebook used for work purposes, people networking and making sales.  I also see it used for personal reasons.  Unfortunately, sometimes the two coincide and it is hard to distinguish the purpose of specific posts.  I have seen people who use their pages mostly for professional reasons, post things on their page of a personal nature and vice versa.  This poses problems because people can, at times, post things that are inappropriate in many ways.  I have seen political rants, very bigoted comments and posts, and facebook fishing where people seek out attention by posting comments that appeal to the emotions of those reading them.  It is unfortunate that we can often read the moods of others simply by their posts.  When people are not careful about the information they post and the page is something that is seen by professional and personal contacts, it can tarnish the image of the person doing the posting.  I would use this information in relation to my counseling practice because bullying is a huge issue on facebook and an issue that often comes up with clients in sessions.  Learning how to deal with cyber bullying and how to teach others to address these issues is very much needed as it becomes more and more prevalent.  This is a huge mental health issue because some people are vulnerable mentally and cyber bullying could cause someone to be pushed too far and do something that they normally would not have and that could be harmful to them because it can further harm their mental stability.  As an educator, I would want to educate other counselors about how to address this as well as educating clients on ways to protect themselves and have proper “netiquette” when posting things on Facebook. 

        Both of these are huge issues and need to be addressed in the fields of education and counseling.  They are becoming more and more common and much of society is seeing this happen and know someone who has experienced.  The more we learn about how to address these issues, the easier it will be to help those dealing with it.  Also by using things like Ipads for digital commerce, we improve our accessibility to needed information and materials and can cut down on the amount of time needed to make certain transactions. 

 

 

References

Richardson, Will (2010).   Blogs, Wikis, Podcasts, and other Powerful Web Tolls for Classrooms.  Thousand Oaks,     

CA: Corwin

Ribble, M. (n.d.). Nine Elements: Nine Themes of Digital Citizenship. Retrieved from

                http://www.digitalcitizenship.net/Nine_Elements.html. Used by permission of Michael S. Ribble.